Website terms
Terms of service
These terms describe general website usage and the scope of RozanaPlus store service for customers in Pakistan. All orders are placed in PKR.
Order confirmations
An order is confirmed only after it is accepted through checkout. Customers receive order details for the items selected, including quantities and totals in PKR.
Pricing and availability
Prices and product details shown on the store are checked before an item is added to your cart. Stock availability may change, and we will inform you if an ordered item cannot be supplied.
User responsibilities
Customers must provide accurate delivery and contact information so that orders can be processed and delivered across Pakistan. Website content may not be copied or used for unlawful purposes.
Disputes and consumer rights
Concerns about an order should be raised through the contact page. We handle disputes transparently and in line with applicable consumer protection standards.